Modern Slavery and Human Trafficking Statement

This Modern Slavery and Human Trafficking Statement is made by Fulham Carpet Cleaning in respect of our financial year and sets out the steps we are taking to prevent modern slavery and human trafficking in our business operations and supply chains. We recognise our responsibility to conduct business ethically and transparently and to safeguard the rights and wellbeing of all individuals who contribute to our services.

Our Business and Supply Chains

Fulham Carpet Cleaning provides professional carpet, upholstery, and related cleaning services to residential and commercial customers. Our operations rely on a combination of directly employed staff and third-party suppliers, including those providing cleaning products, equipment, transport, and support services. We understand that modern slavery and human trafficking can occur in any sector or jurisdiction and we are committed to identifying and mitigating potential risks within our business and supply chains.

Zero-Tolerance Policy on Modern Slavery

We have a clear zero-tolerance approach to all forms of modern slavery, human trafficking, forced labour, child labour, and exploitation. This zero-tolerance stance applies to all employees, contractors, and suppliers who work with or on behalf of Fulham Carpet Cleaning. We expect everyone associated with our operations to uphold the highest standards of human rights, ethical conduct, and labour practices, and we will not knowingly engage with any party that does not share and support these values.

Policies and Governance

Our commitment to preventing modern slavery is reflected in our internal policies, which include standards on fair recruitment, working conditions, non-discrimination, and health and safety. Managers are responsible for promoting ethical behaviour, ensuring that staff understand these policies, and escalating any concerns that arise. Employment relationships are based on voluntary engagement, transparent terms, and compliance with applicable labour laws and regulations.

Supplier Standards and Due Diligence

We recognise that the greatest risk of modern slavery may lie within our supply chains. To address this, we are integrating modern slavery considerations into our supplier selection, onboarding, and review processes. We aim to work only with suppliers who can demonstrate compliance with legal requirements and a commitment to ethical labour practices.

As part of our due diligence, we assess suppliers based on their location, the nature of their services or products, and the labour practices of their industry. Where appropriate, we request information on their own policies, training, and procedures related to modern slavery and human rights.

Supplier Audits and Monitoring

Fulham Carpet Cleaning is developing a programme of supplier audits and ongoing monitoring with the objective of improving transparency and accountability across our supply chains. These audits may include reviews of supplier policies, worker conditions, and recruitment practices. Where necessary, we may request corrective actions and follow-up assessments to confirm that improvements are implemented.

If a supplier is found to be involved in modern slavery or fails to make required improvements, we reserve the right to suspend or terminate the relationship. Our intention is to use our influence to drive positive change while ensuring that our business does not contribute to or benefit from exploitation.

Training and Awareness

We are committed to increasing awareness of modern slavery risks among our staff. Training and guidance equip relevant team members with the ability to recognise warning signs, understand our policies, and respond appropriately to concerns. This includes those involved in recruitment, procurement, and supplier management, as they are best placed to identify and manage potential risks.

Reporting Channels and Whistleblowing

We encourage all employees, contractors, and suppliers to raise concerns about any suspected instance of modern slavery, human trafficking, or unethical labour practices. Concerns may be raised with a manager or through our established internal reporting channels. Reports can be made in confidence, and we prohibit retaliation against anyone who raises a concern in good faith or participates in an investigation.

All reports will be taken seriously and investigated promptly. Where appropriate, we will work with relevant authorities and external experts to address and remediate any confirmed issues.

Risk Assessment and Continuous Improvement

We are committed to identifying, assessing, and managing modern slavery risks on an ongoing basis. This includes regular reviews of our operations and supply chains to determine where the risk may be highest and to prioritise our actions accordingly. We aim to strengthen our controls, improve visibility in our supply chains, and collaborate with suppliers to raise standards over time.

Annual Review of this Statement

This Modern Slavery and Human Trafficking Statement will be reviewed and updated annually to reflect the progress we make and any changes in our business, risk profile, or legal obligations. The review will consider the effectiveness of our policies, supplier audits, training, and reporting mechanisms. Updated statements will describe new or enhanced measures we have introduced to reduce the risk of modern slavery in our operations and supply chains.

This statement has been approved by the management of Fulham Carpet Cleaning, who are responsible for ensuring its implementation and ongoing effectiveness across the business.